The missing pieces of the puzzle for making your Leadership

LMD Phase 2

Managers need to know a lot of different things, most of which are often learned the hard way, by trial and error. We can shortcut this process.

Phase 2 – Manager I

Module 1: Managing a Multi-Generational Workforce
Module 2: Meeting Management
Module 3: Presentation Skills
Module 4: Mentoring & Employee Development
Module 5: Emotional Intelligence
Module 6: Team Development & Dynamics
Module 7: Group Decision Making: Problem Solving & Brainstorming Techniques
Module 8: Managing Difficult Situations & Managing Conflict
Module 9: Reward and Recognition Programs
Module 10: Self Directed Work Teams
Module 11: Effective Listening Skills
Module 12: Straight Talk- Making Your Point

Phase 3 – Manager II

Module 1: Getting Things Done (without becoming a micro-manager)
Module 2: Simple & Effective Project Management
Module 3: Crisis Management and the Situation Management process
Module 4: Disaster Planning and Recovery
Module 5: Essentials of Business Communications
Module 6: Fundamentals of Expectation Setting
Module 7: Fundamentals of Training someone
Module 8: Business Process Improvement
Module 9: HR & Legal issues – what managers need to know and how to respond
Module 10: Developing and Implementing Business Ratios
Module 11: Developing and Implementing Key Performance Indicators & Dashboards
Module 12: Managing a Budget and Costs

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